ask the experts

Our Marketplace experts are here to share with you the lessons they’ve learned from their decades of experience in helping students pay for college. Meet them below, and use the form or send them a Tweet to get your questions answered! They’re always happy to help you!

Check out the most recent questions and answers here.

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Use this form to ask our experts a question or to share a story about college, finances or student loans. We will be featuring some of your best questions and stories on the blog!

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Meet the Experts

Expert: David JosephDavid Joseph
Title: Business Marketing Analyst at Overture Technologies
Contact Information: djoseph at overturecorp dot com, @collegemoneyblg
Bio: David Joseph is a Business Marketing Analyst at Overture Technologies and a contributor to the College Money Insider blog. He graduated from New York University in 2010 with a BA in Economics.

Expert: Ben CareyBen Carey
Title: Vice President of Sales at Overture Technologies
Contact Information: bcarey at overturecorp dot com, @collegemoneyblg
Bio: Ben Carey is a 23-year veteran of the student lending industry with extensive experience working with colleges and universities. Ben has served in both sales and sales leadership roles helping schools and families make informed decisions about the best ways to finance higher education.

Expert: Suzanne ShafferSuzanne Shaffer
Title: College Prep Expert, Parents Countdown to College Coach &
Contact Information: suzannemshaffer at gmail dot com, @suzanneshaffer
Bio: Suzanne Shaffer counsels parents in the college admissions process and the importance of early college preparation. Her Parents Countdown to College Coach blog offers timely college tips for parents and provides parents with the resources necessary to help their college-bound teens navigate the college maze. She is also the College Prep Expert for

Expert: Doug SchantzDoug Schantz
Title: Founder & Editor,
Contact Information: support at cheapscholar dot org, @cheapscholar
Bio: As founder of, a nationally recognized resource that provides families and their students with the financial tools, resources and knowledge to assist in their college education search, Doug Schantz knows how complex the world of financial aid can be to families and students. He thoroughly enjoys talking about topics related to paying for college, saving for college, scholarships, financial aid, education loans and just about any subject matter that you can think of related to college expenses.