privacy policy

Overture respects your privacy and is committed to protecting your personal information.  Our Privacy Policy is set forth below. When we gather and use information from you and from your credit report, we will treat it as described in the Privacy Policy.  Please read this Privacy Policy to understand what we do with the information we collect from you.  By using our web site, you are accepting the practices described in this Privacy Policy.

A.    Summary.

1.    When you use the Overture Marketplace, you will submit information about yourself, such as name, address, e-mail, and information about your finances.  This occurs when you register on this site and complete a form.

2.    If you submit your inquiry we will automatically obtain a copy of your credit report.  We combine your submitted information with information we collect from a credit bureau.  We then match your information against the eligibility criteria we hold from various lenders.  The result of this matching is either:  a) a list of one or more loan products for which you appear to be eligible, or  b) that you do not appear to be eligible for any loan products from the lenders that participate in our system.   If you appear to be eligible for loan products, we will present these to you on the “RESULTS” page.

3.    Once loan information is presented to you, you will have the opportunity to pursue any one of the loan products by “clicking” on the “Select Product” button.  By doing this, Overture will connect you to the lender’s website and share certain elements of your information with the lender.  We will only share information with a lender if directed to do so by you by selecting the loan.  You should investigate the lender’s privacy policy prior to selecting a loan. Each lender’s privacy policy can be found on the Product Details page for their product or our lenders privacy policies can be found by selecting one of the following links (Addison Avenue FCU, cuStudentLoansDiscoverEli Lilly FCUGrow Financial FCUKHESLCMid-Atlantic FCUNASA FCUNorthwest FCUStar One CUPNC Bank, U.S. Bank).

4.    After you submit your information, whether or not you connect with a lender, Overture will use your information to produce reports, such as average loan amounts, percent of submissions eligible, and average credit score of submissions.  Such reports will not include any personally identifiable information about you or any specific consumer. We will share these reports of aggregated data with third-parties.

5.    We will store your data. Federal and state regulations may require that we store completed loan requests for various periods of time. In order to comply with these requirements, we may be unable to delete your information from our database until the expiration of the applicable period.

B.    Usage and Disclosure

1.    Overture uses the information collected from you to operate this loan information system. Your privacy is important and we are committed to protecting your information while also facilitating the loan process.  We will only share personal information that you provide when you consent or direct Overture to share the information. When you choose to SELECT PRODUCT, we will share your information with that lender.

2.    If you choose to submit a loan inquiry with Overture, we will obtain a credit report, and that information becomes part of the information set we use.

3.    If you select a loan, we share your information with the selected lender. Each lender has its own privacy policy that describes how it uses and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. (Addison Avenue FCU, cuStudentLoansDiscoverEli Lilly FCUGrow Financial FCUKHESLCMid-Atlantic FCUNASA FCUNorthwest FCUStar One CUPNC Bank, U.S. Bank).

4.    We may use your financial information to attempt to match you with lenders and to provide lenders’ loan information to you.  We might also share your information to attempt to verify your identity, to identify possible fraudulent transactions, or otherwise as needed to manage our business.

5.    Credit bureau and information providers.  In order to provide services to you, Overture may share certain elements of your information with companies that will provide information to us.  For example, if you submitted a loan inquiry, we would submit a request to a credit bureau to provide us with a copy of your credit report.  We might also use a service to verify your identity to reduce fraud.  We only do this with companies that have committed to protect your identity and all information shared.

6.    Service providers. When Overture hires a service provider to help operate the services of our business (such as a hosting service or a statistical company), Overture may give access to personal data only as necessary to perform the service for Overture, and subject to the terms of this privacy policy.

7.    Overture also might share your information when Overture has a good faith belief that access, use, preservation or disclosure of the personal information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, or (d) protect the rights, property, or safety of Overture, its users, or the public against harm.

C.    How we protect your personal information.

1.    We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees and authorized third-party service providers are permitted to access personal information, and they may do so only for permitted business functions. We use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

2.    We want you to feel confident using our websites to conduct business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information. Please refer to the Federal Trade Commission’s website for information about how to protect yourself against identity theft.

3.    Personal information will be processed and stored by Overture in databases hosted in the United States. Overture has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.

D.    Cookies and beacons.

Cookies are bits of electronic information that can be transferred to a computer to uniquely identify that computer’s browser. When you visit Overture and use our services, we may place one or more cookies on your computer. The use of cookies helps us improve the quality of our services to you by identifying information which is most interesting to you, tracking trends, or storing information you may want to retrieve on a regular basis.  You may adjust settings on your browser to refuse cookies. However, if you choose to disable cookies, many of the free features and services on the Overture Marketplace will not operate properly.  The pages of our service may include beacons, which are electronic files to count users who have visited that page or to identify certain cookies on the computer accessing that page.

E.    Third-party cookies.

We work with service providers and advertising networks to track and manage cookie information and your activities while you’re on the Overture Marketplace or using our services. You may opt-out of cookie tracking and analysis from any of these ad networks.

F.    Usage logs.

When you use the Overture Marketplace, your computer communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you’re visiting.

G.    E-mail Management.

You may receive e-mail from Overture for a variety of reasons.  We respect your desire to manage e-mail correspondence.  

H.    Outside Links.

Throughout the Overture Marketplace, we may link to the Web sites of other companies and/or individuals. These third-party Web sites may collect personal information about users on those Web sites, and Overture’s privacy policy does not extend to these external Web sites and third parties. Please refer directly to these third parties and Web sites regarding their privacy policies.

I.    Children Under the Age of 13.

Overture will not knowingly collect personally identifiable information from any person under the age of 13. Our services are not designed to attract the attention of persons under the age of 13. 

J.    Overture does not charge you fees.

We charge lenders fees for the services we provide.  For more information on how the system works, read How It Works.

K.    How you can access your information.

If you have submitted a loan inquiry with us, you can view all information submitted by going to the Account Activity section (link located on the left sidebar). You may also update your personal information by submitting a new loan inquiry.  

L.   Providing Information.

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our websites because such information may be required in order for you to obtain products or services from us.

M.  Do Not Call Policy

Under our Do Not Call policy you may instruct us not to call you for marketing purposes by e-mailing our Customer Care Department at We will implement your instructions within 30 days. We have policies and procedures in place and train our employees to honor your request. Please note that we may still need to call you for servicing or other non-marketing purposes.

N.   Postal Mail.

If you do not want us to send you postal mail for marketing purposes, you may remove your name from current and future mailing lists by contacting our Customer Care Department at

O.    Contacting Overture.

If you have any questions about this privacy statement, or the privacy practices of Overture, please e-mail us at

P.    Policy Updates.

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy.

—    Updated November 5, 2010