Student Loan Debit Cards – Friend or Foe?

October 18, 2010 | posted by Tia Peterson.

Recently, we published a short post about students at a Colorado college who were more than a little put off by the arrival of a newbie on campus – student loan debit cards. The cards are actually being widely distributed, from the east coast to the west coast and many places in between.

What Are Student Loan Debit Cards?

These are cards issued to students, by the schools themselves, through a company called Higher One. The funds on the cards come from the “refund” money students receive after tuition, room and board, and university fees have been paid. The essence of the card seems good – it provides students a way to access their loan money when they need it.

At first glance, the card appears harmless and seems like a great idea. Who doesn’t want easy, quick access to cash to use for books, meals, or supplies? But there is more to it.

Lack of Communication

One of the biggest complaints seems to stem from a lack of communication. Some students don’t realize that using the card is an option – apparently that is not being made clear. And what’s worse about this misunderstanding is that using the card in the wrong way can backfire because of fees.

Fees

If students withdraw money using the wrong ATMs, they can face access fees, similar to the way many banks charge fees for accessing money through third-party ATMs. On the Denver campus, students must use the ATM on campus, otherwise they will pay a fee for withdrawing cash.

Withdrawal Limits

Another point of contention is withdrawal limits. Like most other debit cards, there is a limit to how much cash a student can withdraw using the student loan debit card.

Inactivity Fees

In a recent Washington Post article, the Post reported that students will have to pay a $19 surcharge – a fee taken from their student loan/financial aid money – if the card is not used for 9 months at a time. As the Post notes, this practice has been banned in the credit card industry but is apparently allowed for these cards.

Options for Students

The loan cards are meant to be a convenience for students, but students should know that it’s still possible to receive loan money via other methods – such as a check or direct deposit – but, that has to go through the Higher One website.

“Higher One says it is not coercing students to use its cards. Students can opt to receive their loans by check or through another bank, though they must go through Higher One’s site to make their selection. On average, nearly half of students at each college sign up for the Higher One account, the company said. At schools that have used the program for several years, the adoption rate is closer to 70 percent.” Read more at The Washington Post

Students should not throw away the cards, even though they may look like junk mail (which is another problem some students reported), because there is a replacement fee. Instead, students should open up the letter and read all about the card, and how to use the Higher One website to access other options for receiving loan money.

More Information

Always talk to your financial aid counselor if you have any questions about your financial aid, including the loan card if you received one. They will be able to help you answer any questions that are specific to your school and your card. If there’s anything we can help you with, leave a reply below!

What do YOU think?

Have you or a family member received a loan card? Tell us your thoughts below.

 

  • http://www.higherone.com/higher101 Don Smith

    At Higher One we believe in open communication (it’s one of our company values), so we thank you for discussing our services. It is also why we were surprised by your section on our lack of communication. We work very hard to make it clear that students at the colleges and universities we work with do have options and that we want students to be able to receive their financial aid refunds in whatever the manner in which they choose: either as a paper check, or sent electronically to any bank account of the student’s choice.

    For those that do choose our OneAccount – an optional, no minimum balance, no monthly fee, FDIC Insured checking account that was built based on student feedback specifically to meet the needs of college students – we make it clear that we designed it to be used for free and most students use it in this manner. Like with all checking accounts, however, there are fees associated with optional extra services, but we post our fee schedule for everyone to see, define each fee, and explain how to avoid each fee so that the student can use it in the way it was designed: for free.

    As for the $19 fee you mentioned, we do not have an inactivity fee, but an abandoned account fee that is meant to offset the cost of maintenance for checking accounts with remaining balances that have been abandoned. There is a proactive outreach plan prior to any fee being assessed where we attempt to contact the OneAccount holder. The $19 is the maximum a customer could be charged—so if the remaining balance was $1.00, that is all the student would be charged. There is no fee on accounts with a $0 balance, and the fee has only be charged to 1% of customers in the company’s history.

    Because we also use student and administrator feedback to modify and enhance our services, we encourage you to visit http://www.higherone.com/higher101 for more information and to also reach out to us with any further questions or suggestions you may have.

  • http://www.overturemarketplace.com/ Tia Peterson

    Hi Don.

    Thanks for your comment. Your clarification about the card and the fees is appreciated. Also, thanks for the link to where students and their families can go to find additional information.

  • Gwen Woodley

    Why is it that we can transfer money to the account from a personal account, but not to a personal account?

  • http://www.overturemarketplace.com/ Jeff Sheely

    Good question, Gwen. It appears that they will deposit refunds from your school into a personal account, but I was unable to find anything about transferring money into one. I’d recommend reaching out to Higher One directly with your question. Good luck!

  • http://cheapscholar.org Doug @ CheapScholar.org

    My understanding is that a fund transfer has to be initiated by the bank that is receiving the funds. (just how the federal clearing house works-ACH) So, if you want to transfer funds from your HigherOne account, you have to make the request through the bank that you want the funds to be deposited into. Even though HigherOne was on the forefront of this feature, most technologically savvy banks are starting to introduce similar services.

    On a side note- The easiest way to transfer/send money out of your HigerOne Account is by using the free bill pay feature. You can set yourself, another bank, or even a parent up as a payee and have it send a paper check.

    Hope this helps…

  • http://www.overturemarketplace.com/ Jeff Sheely

    Thanks for the information and the great tip, Doug!

  • http://www.youtube.com/watch?v=rKRHiA0tYCc Jeff

    Here is a new peppy 1-minute video giving students advice on the responsible use of debit, ATM and credit cards.

    “Card Tricks Revealed: How Not To Burn Money”
    http://www.youtube.com/watch?v=rKRHiA0tYCc